Support

Support for calmer family routines.

For launch, Tai Stars support uses email links rather than a web form. Please avoid sending unnecessary sensitive child information.

Contact

support@taparialabs.com

privacy@taparialabs.com

security@taparialabs.com

Check your inbox, confirm the email address, and try again after a short wait if a code has not arrived.

Use the same sign-in provider you used when creating your parent account.

Use the restore purchases option in the app, then check the Apple App Store or Google Play account that made the purchase.

Parents can create and manage child profiles from the family area.

Guardians should use the invitation path provided by the family account.

Check whether an activity or reward request is waiting for parent approval.

Parents and guardians can review reward requests before a reward is treated as approved.

Use the in-app deletion path where available, or email the privacy address with your account email.

/privacy

/terms

/pricing

/security